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Custom and Antiqqe Iron Furniture - Shipping/Ordering Info

Custom and Antique Iron Furniture - Wholesale Only

Ordering / Shipping

For prices on Iron Furniture, please see the wholesale price codes.

To order furniture pieces, use our order form.

Since we are a custom fabricator and many of our Custom and Antique Iron Furniture pieces are "one of a kind" or of a limited quantity, all pieces are subject to prior sale. All pieces are available on a first-come, first-served basis. Please contact us by email or phone to place an order (email is preferred) and provide the item number from the inventory listings. Your order will not be complete until we confirm availability and lead time. Ferro Designs fabricates many of our Furniture pieces to order, therefore unless otherwise specified we will normally ship within 10 to 15 business days (2 to 3 weeks).

Custom and Antique Iron Furniture pieces (except for table lamps) are only available for customer pickup at our shop in Tullahoma, Tennessee or are available at the Scott Antique Market in Atlanta, GA (the second weekend of every month - South Building, sidewalk spaces 8 & 9 at the left front of the building). Delivery can also be arranged within a 200 mile radius of Tullahoma, Tennessee.

Custom and Antique Iron Table Lamps are available for shipment, FOB Tullahoma, TN. Shipping charges are additional and will be added to your order total. Shipping and handling charges are normally about 15% of the order total for lamp pairs. We will contact you if they will exceed 20% of the order total. Orders are normally shipped via USPS or UPS. Currently we do not ship to foreign countries or U.S. Territories.

Forms of Payment: We accept checks, Visa and MasterCard. Checks may require 5 days to clear prior to shipping. All orders are net cash, no open accounts, and no COD orders are accepted.

Handcrafted Quality

We will make every effort to make sure that your order is as advertised. All of our furniture pieces are hand crafted, so some variation in color, form and finish are to be expected and add to the uniqueness of each piece. Additionally, some variation in any of the antique iron pieces themselves should be expected.

Warranty and Return Policy

Seller is not liable for any injury, loss or damage, direct or consequential, arising out of the use of or inability to use the product. User assumes all risk and liability.

Please notify us within 3 days from the date of receipt for any damaged, incorrect or defective merchandise to ensure a complete replacement or refund. All such products must be authorized for return. We reserve the right to replace just the damaged light socket where applicable - the customer will be responsible for installation of the replacement light socket.

Unwanted merchandise can be returned with the receipt within 30 days of receipt of delivery for a full refund less the original shipping charges. The customer will be responsible for return packaging and arranging for and paying for return shipping. Credit will be given when the merchandise is received in original condition. The customer should obtain shipping insurance for their protection.

Returned merchandise will not be accepted without a Return Merchandise Authorization (RMA) issued from our customer service personnel. The RMA number must be printed on the outside of the return package. The merchandise must be returned within 10 days upon receipt of the authorization, in original condition and packaged correctly.

Email: info@ferrodesigns.com

Copyright © 2004-2008 Ferro Designs